Frequently Asked Questions

HOW DO I USE DIALCARE?

Once you are registered, you will set up a health profile, upload your lab test results and any relevant pictures of conditions or symptoms such as a rashes, skin sores, pink eye, etc. You will then be put into a virtual queue to receive your consultation from the next available DialCare doctor.

HOW LONG DOES IT TAKE TO HAVE MY LAB TEST RESULTS REVIEWED?

Customers can call DialCare as soon as they receive their lab test results. DialCare doctors are available 24/7, and the average wait time is only 15 minutes.

HOW MUCH DOES HAVING A DIALCARE DOCTOR REVIEW MY LAB TEST RESULTS COST?

DialCare is providing Any Lab Test Now customers an affordable consultation price of only $60.00.

CAN DIALCARE DOCTORS PRESCRIBE MEDICATIONS WHEN NEEDED?

Yes, DialCare doctors are able to prescribe short term, non-DEA controlled medications when medically appropriate.

WHAT IS TELEMEDICINE?

Telemedicine gives you 24/7 access to doctors in your state any time day or night, even on holidays or while you're traveling.

You can consult with these doctors for common ailments such as a cold and even more severe ailments such as a rash or the flu, without ever having to step foot in a doctor's office.

When medically appropriate, telemedicine doctors can also prescribe short-term, non DEA controlled medications and have them sent to the pharmacy of your choice for added convenience. Telemedicine fits your schedule and makes getting back to your normal routine easy.

DOES DIALCARE ACCEPT INSURANCE?

No. Just like Any Lab Test Now, DialCare does not accept insurance; however, customers can pay using a major credit card, including their HSA or FSA card.

WHAT IS NON-EMERGENT CARE?

Non-Emergent Care means treatment of conditions that are not life-threatening, do not require an emergency room visit or will not require repeat doctor consultations. DialCare consultations are for single purpose use only.

WHAT ARE COMMON "NON-EMERGENT CARE" CONDITIONS?

Common Non-Emergent Care Conditions include but are not limited to:

• Cold and flu symptoms
• Fever, sore throat, cough, earaches
• Urinary tract infections
• Bacterial infections
• Eye irritation or infection
• Sinus and nasal congestion
• Upper respiratory infections

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